Huda Usman

Terms & Conditions

Terms of Service & Exchange Policy

At Huda Usman, we’re dedicated to making your online shopping experience easy, transparent, and enjoyable. By placing an order, you agree to the following:

Product & Availability

  • All items are subject to availability.
  • Colours are displayed as accurately as possible; slight variations may occur due to screen settings.

Payment Options

  • Cash on Delivery (Pakistan only)
  • Bank Transfer / JazzCash / EasyPaisa
  • Credit/Debit Cards (Visa & MasterCard)

Shipping & Delivery

  • Pakistan: 3-10 working days
  • International: 15–20 working days
  • Delivery times may vary during peak seasons or unforeseen circumstances.

Shipping Charges

  • Standard delivery charges apply nationwide.
  • International shipping charges are calculated at checkout.

International Orders

  • Customers are responsible for any customs duties or taxes.
  • Parcels held by customs must be cleared by the customer.
  • Orders not cleared by customs may not be eligible for refund or exchange.

Exchange Policy

  • Exchanges are available within 7 days of delivery for eligible items.
  • Items must be unused, with original tags, packaging, and invoice.
  • Sale items are not eligible for exchange.
  • Exchanges apply to selected items only; replacement items must be of equal or higher value.
  • Courier charges for exchanges are the customer’s responsibility, except in cases of defective or incorrect items.
  • International orders are not eligible for exchange.
  • Refunds or returns are not offered.

Need Help?

Our team is always ready to assist you:

  • Email: info.hudausman@gmail.com
  • Phone: +92 309 987 8888
  • Website: www.hudausman.com